When can I expect delivery?
Most of our mainland UK deliveries are made the next working day.
Place your order by 5pm
Virtually all orders placed by 5pm are despatched the same working day, Monday through Friday.
Orders placed after 5pm are processed the next working day.
We pride ourselves on a very quick turn-around: we like happy customers!
Machine7 have always been very highly respected due to the speed of our order processing and warehouse operations.
Courier / Free Shipping
We despatch small lightweight orders with 1st class Royal Mail, and heavier items by Courier.
Free shipping orders are despatched with the same high priority. No difference in level of service.
We work very hard to keep all popular items in stock, but due to the number of product lines that we supply, it is inevitable that some back-orders will occur from time to time. Please email if you want us to check a specific item for you.
Pick & Pack
All orders are manually checked, prior to passing through to the warehouse for picking and packing. You will receive an email confirmation of your order. Should any items be in a back-order status, you will be informed at this stage with an anticipated timescale.
When your order is packed and despatched, you will receive an automated email. The email will contain courier and consignment details (with a link to tracking information) as applicable and estimated delivery date.
If your order has multiple items, we often despatch the majority of the order the same working day, with any back-order to follow. However, if we can fulfil within a very quick timescale (normally within a day or two), we may hold the order and despatch complete. We always aim to keep you informed of progress, fulfilling any back order items is always a high-priority for us.