We have now caught up with the backlog of emails from earlier in the year during the first lockdown period. Thank you for your patience.
Please feel free to email with any queries regarding our product range, using the form below.
Updated - Thursday 26/11/20
Web orders are being dispatched as usual, the majority same working day. Place your order by 5pm, for same day despatch.
Couriers are delivering as normal, and will self-sign.
Our incoming stock shipments are strong.
Our retail counter in Warwickshire is in Tier 3 under the latest lockdown rules, and hence closed to visitors. We will continue to despatch web orders daily though, as our facility is fully staffed.
We made a decision at the end of 2012, to not longer operate a telephone service. Which applied to both enquiries, and orders.
We give a very strong pre sales and after sales service to our customers, via email. The decision to remove the telephone service, has allowed us to focus and enhance communication via email further still.
Machine7 has always been known for excellent customer service.
We are dedicated to both continuing and enhancing our customer service year on year.
If you have any question about our products, please email, we will reply to your email promptly.
for non EU customers
Unit 2, Liberty Way
Attleborough Fields Industrial Estate
Nuneaton, Warwickshire, CV11 6RZ