Please only email with queries relating to orders placed.
We kindly request just one email please.
The number of emails we are receiving, is more than we can answer at present.
Hence, we cannot currently answer general questions.
Please bear with us, while we catch up, we will revise this as soon as possible.
Updated - Monday 27/07/20
Web orders are being dispatched as usual, the majority same working day.
Couriers are delivering as normal, and will self-sign.
Our shop counter has now re-opened, with full Covid procedures in place.
We will request that the provided hand sanitiser is used on arrival, Face coverings must be worn at all times, and we are limiting entry to one customer at a time.
We made a decision at the end of 2012, to not longer operate a telephone service. Which applied to both enquiries, and orders.
We give a very strong pre sales and after sales service to our customers, via email. The decision to remove the telephone service, has allowed us to focus and enhance communication via email further still.
Machine7 has always been known for excellent customer service.
We are dedicated to both continuing and enhancing our customer service year on year.
If you have any question about our products, please email, we will reply to your email promptly.
for non EU customers
Unit 2, Liberty Way
Attleborough Fields Industrial Estate
Nuneaton, Warwickshire, CV11 6RZ